Shipping policy

Renapur Australia is the official Australian distributor of Renapur. Orders are picked from stock held in Australia and posted from Batemans Bay, New South Wales.

Australia

Postage is free on every order to an Australian address. There are no overseas shipping costs and nothing to clear through customs.

New Zealand

Postage to New Zealand is a flat AU$16.50 per order, shown at checkout.

Other countries

We ship within Australia and to New Zealand only. Renapur has distributors closer to customers elsewhere.

Delivery times and tracking

Delivery time depends on where you are: capital cities are quickest, and regional and remote addresses take longer. Tracking details are emailed once your parcel is on its way.

Questions

For anything about an order, contact us. Our returns terms are in our refund policy.